Hold the front page! The benefits of call logging and recording for publishers Whether you’re in the business of producing magazine or newspapers, or printing books there’s a chance that you’re going to have cause to use our services of call logging and recording at some point in the not-too-distant future. If you’re not convinced,…
The how and why of monitoring specific extensions at your business There are numerous reasons why you might want to monitor your business’s phone calls. Call logging enables business owners and managers to gauge the productivity of their office or sales floor, and reinforce compliance. It can also be useful for cost management, dispute handling,…
How can I see what calls we’re missing, and where? Missed calls can mean missed opportunities, missed sales leads and missed profit. Whether the caller was ringing to ask a query, make a payment, express a complaint or apply for a job their time should matter to you – and it does matter to you….
Is there a call logging solution that will work with a hosted VoIP system? We’ve talked rather extensively about the benefits of our call logging and recording software. However, did you know that It could be applied to all kinds of telephone systems? Many customers assume that our software is only compatible with a standard…
We’d like to use this blog post as an opportunity to explore one of our software’s more specific benefits; automatic call reports. You’ve no doubt heard us mention the perk of automatic call reports during our more general blogs. However, do you really understand the benefits of such a tool – and are you putting…
Small businesses, listen up; you don’t have to be a big fish in an overpopulated pond in order to make the most of call logging and recording equipment. As a matter of fact, our software is perfectly suited to businesses of every size, offering efficient and reliable solutions to a range of call issues that…
Bringing winds of between 65 and 75 mph Storm Aileen has certainly made her presence felt during the last couple of days; downing trees and causing power outages, the first named storm of the season has affected numerous homes and businesses, and left commuters stranded for hours at a time. Having watched storms Harvey, Irma,…
Whether you work for an independent accountancy firm or a major bank, there can be little denying the benefits of call recording to the financial sector. From security and compliance to keeping a track of your customers’ information, our software can ensure you’re operating at full speed on any given day. How you manage your…
The hotel and leisure industries are two of the biggest, and most important industries in the UK. Well, it’s no mean feat keeping millions of Brits, and countless tourists, happy and entertained, now is it? You need to be at the top of your game at all times – we get that. Although we’re no…
Healthcare Industry: Call recording and logging benefits The healthcare industry is one that’s frequently in the media, and not everything that’s being said is positive. We’ll be honest; call recording and logging equipment won’t revolutionise the way that the NHS is being run, or improve private services. However, we can assist with costing, patient management,…