Call Recording Software for the Panasonic NCP

Recently an existing Telestat 7 Call Logging Software customer of ours upgraded one of their branch office systems to include Telestat 7 Call Recording Software. The office houses approx 14 staff whose telephony needs are provided by a Panasonic NCP IP based phone system with 8 ISDN2 trunk circuits. The branch manager has the Real-Time…


Call Logging Software – Call Split by Hours Report

Today we released V 7.0.10 of our Telestat 7 Call Logging Software. In the Report Generator we have enhanced the Call Split by Hour report which now has a totals section at the bottom showing all selected extns split by hour. Also in the Report Generator we have: Added Account code field to unanswered calls…


Call Recording Software and Mitel 5000

One of our customers has been using Telestat 7 Call Recording Software connected to their Mitel 5000 phone system and ISDN30 trunk for nearly a year now. We recently spoke to them to see how they were doing and if Telestat 7 Call Recording Software¬†fully meets their needs. They are an outsourced call centre with…