Why you should use an On-Site Call Recorder/Logger instead of moving to VoIP Recording in the Cloud?

On-Site Call Logger and Call Recorder

Recently, it feels like businesses are being pressured into moving to VoIP and the Cloud at an ever increasing rate. Like everything in life, this will come with some benefits but also some drawbacks. What if the benefits just don’t suit your business or the way you do that business? Hopefully we can outline why…


How can employee monitoring enhance your data security plan?

How can employee monitoring enhance your data security plan

In the world of digitally managed business processes and strategies, having a data protection and security plan is the primary concern of every business organisation. Regardless of the size and category of the organisation, losing high-profile data and confidential information could be devastating. Ever since the digitalisation of the business world, high-profile cyber-attacks have increased…


5 Noticeable Business Benefits of Call Recording Software

business benefits of call recording software

Here we have 5 Noticeable Business Benefits of Call Recording Software. With increasing everyday competition and growing industries, it has become so obvious that a numbers of phone calls have also increased. Whether it be a small business or large organisation, it will likely to happen that you will be receiving too many calls, most…


Recent changes to credit and debit card surcharges… and what they mean for our customers

The most recent changes to credit and debit card surcharges… and what they mean for our customers  The credit card surcharge is the scourge of many shoppers; having spent a little while browsing and adding to their baskets, consumers are often brought down to earth with a ‘thud’ when they realise they’re being charged 2%…


SWOT Analysis: A simple working tool for your business

Swot analysis

What is a SWOT Analysis (and How Can You Use It?) A SWOT analysis is a useful tool for business and personally too. It looks ate identifying Strengths and Weaknesses but also helps to identify Opportunities and Threats. But how do you use it? A Simple, But Effective Tool A SWOT analysis is incredibly easy…


How to build a successful business strategy in just 5 simple steps

business strategy

The success or failure of your business hangs in the balance and depends mainly on one thing- your business strategy. A good business strategy can see your business and profit grow in the direction you want; a poor or no strategy at all is dooming your start-up to failure. It is never too late to…


Summer Lovin’: Top tips for surviving office life during the hot weather

summer lovin

“In the summer time when the weather is fine” Well, that was a nice change wasn’t it? If the great summer heatwave of June 2017 has left you wanting more, we’ve prepared a few tips for keeping cool while you’re at the office. Well, we are prone to complaining about most things, including good weather!…


Healthy work-life balance: How a healthy lifestyle can improve performance

How a healthy lifestyle can improve performance

Healthy living equals greater performance If you want to increase performance and productivity in the workplace, you need to concentrate on the health of your staff. This includes encouraging a healthy work-life balance. By creating a healthy, safe, and positive environment for your workforce, you will feel the positive effects in regards to your business….


From Darwin to Austen: Introducing the new polymer £10

Austen Polymer tenner

The all new polymer £10 note A cock and hen; a Bill and Benner; an Ayrton Senna; a brown beer token; a Darwin; a tenner; a cockle… However you say it, £10 still spends the same in the UK. However, did you know that we’re about to get a brand new note to join the…


Business Development Strategies: The top 5 ways to grow your business

Business Development strategies

Business development techniques  Business Development strategies are vital to help you to grow your business. Although some sales strategies might also be business development strategies, business development covers far more than simply closing the deal. Know Yourself Before you begin you need to do some critical analysis of your current position. Try to look at…