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5 Benefits of Remote Employee Phone Monitoring

Remote Employee Phone Monitoring

Managing and handling remote employees could be daunting for most managers as they have to ensure that the team is working on full potential and efficiency. Lack of remote employee phone monitoring leaves the managers to do a lot of guesswork about the activity and performance of the employees. Fortunately, there are multitudes of software…


How can employee monitoring enhance your data security plan?

How can employee monitoring enhance your data security plan

In the world of digitally managed business processes and strategies, having a data protection and security plan is the primary concern of every business organisation. Regardless of the size and category of the organisation, losing high-profile data and confidential information could be devastating. Ever since the digitalisation of the business world, high-profile cyber-attacks have increased…


What You Need to Know About Call Recording Software for your Business: Lesson 101

What are the benefits of our call recording software for your business

Call Recording Software is more like a savior for many businesses. Organisations these days that are highly focused on achieving bigger markets and aim for massive profits. In order to meet the numbers, they are needed to enhance their sales and call recording software serves helps with this. Is it legal to record calls? Even…


Can you afford to go without call logging and recording software? Curbing disputes and improving productivity

Improve Productivity

It doesn’t matter how small or large your company, the chances are that disputes and not being able to improve productivity are equally capable of striking fear into your heart. After all, there are few businesses that can carry on undaunted in the face of failing efficiency, or questions regarding their competency – not to…


The benefits of Call Logging Software for Colleges and Universities: Back to school

The benefits of Call Logging Software for Colleges and Universities

By now colleges and universities across the land will have settled into their stride, and are no doubt looking forward to getting yet another new year underway following the excitement of Christmas. With any luck those teething problems that often accompany earlier terms will be well on their way towards resolution. Timetables, administration errors and…


5 Noticeable Business Benefits of Call Recording Software

business benefits of call recording software

Here we have 5 Noticeable Business Benefits of Call Recording Software. With increasing everyday competition and growing industries, it has become so obvious that a numbers of phone calls have also increased. Whether it be a small business or large organisation, it will likely to happen that you will be receiving too many calls, most…


Top 3 Call Recording Benefits for using Call Recording in Call Centres

call recording benefits

Call centres are more than just hiring people and assigning them a task to deal with phone calls. It is about making a sale that could benefit the business in every way. It has been observed though that many companies face countless problems in managing their call agents and helping them improve. With the help…


3 Key Benefits to having Call Logging Software every Business should know!

3 Key Benefits of Having Call Logging Software

An impression has set among every other individual that the call centres are all about hiring people to operate as agents and assign them to deal with the telephones. It is very important for the business, especially the call centres, to fully understand the call centre operations. Here we outline 3 key benefits to having…


Call Logging Services: Tips to bring your A-game in Customer Support

Call Logging Tips

Even in this hyper-connected and internet-driven world, many people prefer phone support when it comes to resolving customer’s issues and concerns. The core reason for such widespread preference is the instancy of communication and human familiarity—the ultimate trust builder. Undeniably, human-to-human interaction might be the only reason as to why customer service hasn’t experienced complete…


Phone Misuse. On their trail: Using Telestat 7 Call Logging and Recording software to stamp out phone misuse in your business

Phone Misuse - Stop it easily!

Finding out that an employee has been misusing company assets can come as a massive blow. Indeed, who wants to imagine that their own team members ever could, or would take advantage of technology reserved for business use? It may sound innocent enough, but asset misuse has the potential to devastate businesses, chipping away at…