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Marketing Departments: The benefits of call recording

Marketing Departments: The benefits of call recording When it comes to sales and marketing there’s absolutely no substitute for good, old-fashioned communication; you may have the latest and greatest technology analysing your customers’ data and tracking trends, but nothing compares to listening out for information with your own ears. While it can be difficult to…


Estate Agents: Call recording and logging benefits

Call recording and logging benefits for estate agents As part of our industry-specific series we’d like to take a moment to introduce estate agents to the benefits of call logging and recording software. As you’ll find out, our software will be able to assist your business in numerous ways… Capturing data and details Okay, so…


Professional Services: Call recording and logging benefits

Call recording and logging benefits for professional services We’d like to welcome anyone operating a professional service to our business blog. Your presence is appreciated, and embraced. If you’ve found yourself on our blog we’re betting that you’ve at least considered call logging and recording equipment before. However, you might have been cautious of reaching…


Manufacturing: Call recording and call logging for your industry

manufacturing

How Call Logging and Call Recording software can aid the manufacturing industry. We’re particularly proud of our call logging and recording software, and its ability to increase a workforce’s productivity. Indeed, you may have heard us discussing the matter before… If you’re in the manufacturing industry then the idea of improved productivity may well appeal…


SWOT Analysis: A simple working tool for your business

Swot analysis

What is a SWOT Analysis (and How Can You Use It?) A SWOT analysis is a useful tool for business and personally too. It looks ate identifying Strengths and Weaknesses but also helps to identify Opportunities and Threats. But how do you use it? A Simple, But Effective Tool A SWOT analysis is incredibly easy…


How to build a successful business strategy in just 5 simple steps

business strategy

The success or failure of your business hangs in the balance and depends mainly on one thing- your business strategy. A good business strategy can see your business and profit grow in the direction you want; a poor or no strategy at all is dooming your start-up to failure. It is never too late to…


Summer Lovin’: Top tips for surviving office life during the hot weather

summer lovin

“In the summer time when the weather is fine” Well, that was a nice change wasn’t it? If the great summer heatwave of June 2017 has left you wanting more, we’ve prepared a few tips for keeping cool while you’re at the office. Well, we are prone to complaining about most things, including good weather!…


Healthy work-life balance: How a healthy lifestyle can improve performance

Healthy Fitness Female Running

Healthy living equals greater performance If you want to increase performance and productivity in the workplace, you need to concentrate on the health of your staff. This includes encouraging a healthy work-life balance. By creating a healthy, safe, and positive environment for your workforce, you will feel the positive effects in regards to your business….


From Darwin to Austen: Introducing the new polymer £10

Austen Polymer tenner

The all new polymer £10 note A cock and hen; a Bill and Benner; an Ayrton Senna; a brown beer token; a Darwin; a tenner; a cockle… However you say it, £10 still spends the same in the UK. However, did you know that we’re about to get a brand new note to join the…


Call recording legislation: The Lanonyx beginners guide…

Call recording legislation

A beginners’ guide to call recording legislation We talk quite extensively about the benefits of call recording, but do you understand the legalities involved with the practice? If not, now may be a good time to familiarise yourself with call recording legislation. Is all recording a normal practice? Yes, it is; particularly if you operate…