We’d like to use this blog post as an opportunity to explore one of our software’s more specific benefits; automatic call reports. You’ve no doubt heard us mention the perk of automatic call reports during our more general blogs. However, do you really understand the benefits of such a tool – and are you putting your reports to the best possible use?
Allow us to elucidate…
Automatic reports are convenient
Let’s face it; how many of us actually have time to check our call logs on a regular basis? In fact, when was the last time you remembered to purposefully load the latest log and analyse the data it contained? While call logs are incredibly useful to business, life will often get in the way of making the most of them. Automatic reports will ensure you’re getting the information you need at a time that’s convenient for you. What’s more, the reports will be delivered directly into your inbox, so there’s no need to go searching for them.
Call reports consolidate the information you need
With our automatic call reports you’ll have quick, convenient access to the data you need when you need it. Sure, you’ll be able to access those call logs whenever you’d like. However, do you really know what you’re looking for? Our call reports will consolidate the information you need, making it incredibly simple to find what you’re looking for – at a time when you need it most. Do you need a report that logs the number of outgoing calls made by your business during a specified period? Give our call reports a chance and we’re sure they’ll impress.
Your reports are fully customisable
The great thing about our automatic call reports is that they’re fully customisable. This means you can set reports to generate hourly, daily, weekly, or even monthly. What’s more, these reports can be scheduled for any day of the week that’s most convenient for you. Your new software will deliver the data to any number of chosen email addresses. This means that managers, departmental supervisors, and project leaders will have access to the information they need to improve performance.
The possibilities are endless
Our automatic call reports are unlimited, which means you can schedule as many as you’d like to arrive in your inbox at any one time – or perhaps at timed intervals. This function means you’ll be able to keep an eye on vital business functions one subject at a time; is Wednesday an unanswered calls kind of a day? You’re unlikely to forget any aspect of your business’s communication when you’re receiving unlimited reports, so schedule them to your heart’s content.
Banish unanswered calls
Speaking of unanswered calls… missed calls are the scourge of businesses across the land, causing lost leads, reduced revenue, and poor sales conversion. If only there was a way to keep an eye on those lost calls, and put a stop to them… With Lanonyx’s call logging software you’ll be able to monitor how many calls your company is losing, and track the data pertaining to each call. Such an insight will enable you to place extra team members on the phone during busier periods, and contact those lost leads. Our automatic call reports can deliver such information directly to your head office.
While it’s certainly true that call logging and recording software has the power to change businesses for the better, it’s the small things that add up to make it such a success. It would be easy to overlook the benefits of call reports. However, we’re sure you’ll agree that they go a long way towards ensuring that your business is the best it can be.
Are you interested in finding out more? Please contact Lanonyx for an informal, no-obligation chat to find out how our software could benefit your business. There’s more to us than automatic call reports, but that’s perhaps the perfect place to start.