Calling all utility companies: Why we’re recommending Call Logging and Call Recording software to your business

utility companies

  Utility companies, we can help you to increase your productivity, effectively train your employees, and improve your customer service record. You see, whether you manage a large office, medium-sized department, or new startup, when it comes to utility companies there’s a chance you’re rather accustomed to chaos. From chasing prospective leads and contacting existing…


Billing by the hour: The advantages of call logging and call recording technology for your business

financial benefits

Billing by the hour: The advantages of call logging and call recording technology for your business  Whether you’re an auditor, a solicitor, an accountant, or an engineering consultant, there’s a good chance you bill clients by the hour for your time. Such a way of operating makes great business sense for those within the professional…


Call recording software and compliance: Are you the right side of the law?

remaining pci compliant call recording

Call recording software and compliance: Are you the right side of the law?  “Calls may be recorded for quality and training purposes.” We’ve all heard that particular taped message before, but did you know that call recording serves a far greater purpose? Call recording software and compliance can provide essential evidence of transactions, ensure employees’ compliance, and assist during criminal…


ISDN, Analogue, and SIP: How we can help you to record calls across multiple mediums

ISDN, Analogue, and SIP: How we can help you to record calls across multiple mediums

ISDN, Analogue, and SIP: How we can help you to record calls across multiple mediums From analogue and ISDN lines, to SIP trunking and Ethernet cables, the kind of telephone medium you’re using can make all the difference when it comes to call recording software. Indeed, we’re often asked about the compatibility of our call logging…


Call recording and call logging… Managing poor performance

call recording and call logging

How Call recording and Call Logging can help you manage your team Every business in every industry at certain times has the unpleasant task of managing poorly performing team members. It may be a new team member who is struggling to adapt to the sales environment, a long-time colleague just going thought the motions, an…


Busted! Myths dispelled – putting you off call logging and recording software

missed calls, call logging and call recording software

Busted! We dispel the myths that may be putting you off call logging and recording software  Are you one of the UK’s businesses yet to discover the benefits of call logging and recording software? We’re not going to quiz you on why it is that you’re yet to investigate the potential of such software; it…


Why call recording and logging software should be at the top of your business’s New Year’s Resolutions

the right call logging and recording software

Allow us to be the first to say we hope you had a very Merry Christmas, and that you’re looking ahead to a prosperous New Year; though the dust has yet to settle on the shenanigans of the Christmas party we know you’re already thinking about the business year ahead, and we’re pretty sure we…