ISDN, Analogue, and SIP: How we can help you to record calls across multiple mediums
From analogue and ISDN lines, to SIP trunking and Ethernet cables, the kind of telephone medium you’re using can make all the difference when it comes to call recording software. Indeed, we’re often asked about the compatibility of our call logging and call recording software with regards to multiple mediums. Does our software support ISDN, Analogue, and SIP? Is it compatible with more than one medium at any one time? With so many factors to consider, understanding your phone service is essential.
How we can help
If your business uses more than one kind of telephone line there’s a chance that previous attempts to record and log your calls have ended in frustration. You may have been forced to single out particular kinds of calls in the past, or discount them altogether. You may even have had to purchase two kinds of software for your ISDN, Analogue, and SIP phone lines. The fact that you’ve stumbled upon this blog post suggests to us that you’re in need of a comprehensive call recording and logging software service. One that recognises your incoming and outgoing calls without expensive bolt-ons or extra, chargeable, services.
Whether your phone lines rely on Session Initiation Protocol (SIP), an Integrated Services Digital Network (ISDN), an analogue service, or a combination of any two of these, our call recorder is able to tap into, and monitor, every kind of call. So, how does it all work?
Allow us to introduce Telestat 7…
We’d like to start by reassuring you that it’s possible to record more than one kind of phone call using Telestat 7. With the right kind of hardware our call recorder software can listen to any combination of telephone mediums at any one time, broadcasting data into a single instance of Telestat’s call logging software. Whether you use SIP and analogue lines, SIP and ISDN30 lines, analogue and ISDN2 lines, or any variations of these, all of your call data will appear on one leader-board. Every call you make and receive will appear within a continuing data thread. This nifty system ensures that the process of call recording is quick and convenient, and allows you to see the bigger picture at all times. When separate phone lines merge into a single unit your calls become far easier to log. It’s as simple as that.
Our call recording software is the ideal choice for companies that may be operating a combination of ISDN, Analogue, and SIP at any one time. We don’t feel that businesses should have to pay for operating in such a way. Your call recording and call logging software should work for you, and not the other way round.
For further information regarding our call recording software or call logging software please call us on 0333 0022 440 or contact us. We’d be happy to discuss any queries you may have regarding the contents of this blog post, and look forward to working with you soon.