Hold the front page! The benefits of call logging and recording for publishers

Hold the front page! The benefits of call logging and recording for publishers

Whether you’re in the business of producing magazine or newspapers, or printing books there’s a chance that you’re going to have cause to use our services of call logging and recording at some point in the not-too-distant future. If you’re not convinced, allow us to elaborate. While we can’t promise an instant bestseller or celebrity column, we can ensure that your business will be operating more efficiently and effectively than ever before. You can put that in our blurb…

Call logging will monitor your costs

We understand that publishing is an international industry. Your clients, associates and suppliers are likely to be based all around the world, and your call history will reflect the many conversations you’re having on a daily basis. So, how are you going to keep those costs down? Call logging can help you to identify the necessary and unnecessary communications that your business is making, as well as ensuring that your systems are not being abused. What’s more, our software will help you to spot trends amongst your calls, and ensure you’re on the best telephone package to suit your international needs.

Call recording will safeguard your data

Your conversations are precious. At any one time you could be discussing breaking news stories, the hottest new authors or marketing strategies – and you’re going to need to access all of that information quickly and easily. Call recording makes conversations available at the touch of a button, storing important data and hours of communications for your digestion later on. You’ll never again lose a scoop, or miss out on important information. The publishing industry thrives on facts and figures, and we can have those at your disposal at any time of the day or night.

Call logging will defend your business against missed calls

When it comes to lost calls, few industries risk missing out quite as much as yours does. An unanswered call could mean the difference between a breaking news story and running yet another filler tale about cats – not that we’re knocking those, you understand. Similarly, that unanswered communication could have been your latest signing trying to make contact, or a new supplier peddling something you’re interested in. You’ll never know now. Or will you? Our software will store the data of every call you receive, whether you picked it up or not. Armed with a date, time, number and call log you can return communications at your leisure, and ensure you’re never in the dark again.

Call recording can resolve disputes

Who’s story was it? Can you verify the source of your information? Did that author really sign for that much? The world of publishing is rife with disputes, arguments and concerns, which can be very difficult to verify and quash before they cause serious damage. Call recording equipment can provide an answer before a question has been asked, and deftly end disputes before they’ve had a chance to damage reputations. While many will still rely on the ‘he said, she said’ method of resolving an argument you’ve all the evidence you need to put this one to bed for good.

We’re in the business of helping your company to be the very best it can be. If you’d like to find out more information please do give us a call or drop us an email. We can’t wait to become a part of your latest, and greatest story. Well, if you’ve got the words we’ve got the means to help you to use them more effectively.

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