They just keep us hanging on… A Hung Parliament! Well, what can we say? A Hung Parliament! We had hoped, by now, to be able to provide answers for British businesses, regarding the results of the General Election. We had even held our collective breaths for some kind of stability as we careered towards Brexit,…
Communication – Management Technique tips: In one of our recent blog posts, we revealed the top five techniques required to be a great manager. One of these techniques was communication. There needs be a clear communication flow throughout the entire management hierarchy, and this responsibility falls on your shoulders. You need to know how to…
The benefits of call recording and logging in IT support centres We’ll keep this introduction brief, since we’re sure you’ve heard plenty of sales spiels before. If you operate an IT support centre we’d strongly recommend investing in call logging and recording software. Indeed, there are numerous reasons why you should. Call logging and recording…
Call logging and call recording technology for charities We’re passionate about helping charities to realise their full potential, and understand that clear, concise communication is vital. If you’re not currently using call logging and recording software allow us to introduce a few of the benefits to you. You may well be able to revolutionise your…
The Art of writing engaging scripts If you work in sales of any kind you’ll understand the importance of cracking outbound scripts; arming your sales representatives with the right words, and the capability to deliver them, will make all the difference between converted leads and lost sales. So, what makes a really good script? Luckily…
We’re all going on a summer holiday: The Easter holidays are firmly behind us, and a long summer season is looming; it must be time for travellers to start thinking about booking their next getaway, surely? If you work in the travel industry in any capacity it’s likely you’re preparing yourself for an incredible boost…
Financial benefits of call logging and call recording software It’s estimated that users of call logging software can save up to 15% on their bills almost immediately. These days that’s a fair amount to be able to plough into other areas of your business. If the figures sound good, but you’re not sure where those…
Brexit and business: What does the triggering of Article 50 mean for our customers? Unless you’ve been living under a rock for the last couple of years you’ll be thoroughly familiar with, and perhaps even tired of, the term ‘Brexit’. Brexit is a portmanteau, a blending together of two words to create a new, often…
Vehicle rental companies: Why call Logging and recording is right for your business There are a variety of reasons why a person may wish to hire a vehicle. Perhaps they’re in need of a van in order to move to a new house, or to conduct a house clearance. They may need a car while…
Call recording and care homes: What is the role of call recording and call logging in the care profession? We’re quick to extol the virtues of our software across a range of businesses and industries, but did you know that Call Logging and Call Recording software could make a big difference to care homes and…