Time management: Plan and control your day effectively How are your time management skills? No matter how good you may be at your job, time management is often the most challenging skill to master. There are certainly ways in which our call logging and call recording systems can help with time management both from personal…
In any situation in life individuals need to feel that they can be themselves. At work this is essential in order to get employees to engage fully into a team. In an effectively closed environment where a worker may fear reprisals if certain personal information is revealed it will impact negatively on their involvement and…
Hotels & Business centres: Are you taking advantage of Call Logging and Call Recording software? During the course of this blog we’d like to introduce you to a benefit of call logging that you may not have considered, yet it has an important part to play when it comes to cost analysis and working out…
Now, we’ve talked a little about the purpose of the leaderboard, and how they can be useful for tracking progress and productivity, and increasing motivation in an office environment, but we have barely scratched the surface when it comes to the ways in which each leaderboard can be adapted for your business’s individual needs; trust us…
Easy fixes to improve productivity and efficiency We’ve spoken quite extensively about how call logging and call recording software can improve productivity and efficiency within the workplace, but have you ever wondered what else you could be doing to move things along? Our software may be pretty nifty, but it’s not going to clear in-trays,…
If you operate a busy sales floor, or run a business that is spread across more than one office, you’ll know that keeping track of employees and charting their performance and progress can be something of a headache; you need clear, concise data in order to analyse the efficiency of your sales team, but where…
The Lanonyx Real-Time Leader-Board can drive efficiency When it comes to managing an inbound customer support centre efficiency is everything; after all, such centres are the front-line of your company, and must be seen to be doing everything they can to answer questions, resolve issues, and pass on positive and negative reviews – and without…
How can such software protect your business and aid disaster recovery? It’s something that nobody ever really wants to think about, and yet one of the first things that every business owner must consider if they hope to keep their head above water; what would you do in an emergency? Whether that emergency is a…
Call Logging and Call Recording Software: An essential tool for any accountant Working as an accountant isn’t just about making sure that the numbers add up correctly. They need to be able to grasp new ideas quickly, keep up to date with information and be ready to meet new clients, all whilst displaying a basic…
How call recording and call logging can achieve the right outcome in your solicitors office At some point or other we all need to access a solicitors expert knowledge. It might be for personal issues such as buying and selling property, wills and probate, divorce proceedings or personal injury claims. Maybe it will be for…