The health and social care sector in the UK is facing many challenges. The provision of quality care in nursing homes up and down the country is under threat from demands to meet efficiency saving targets whilst striving to address the needs of an ageing population. The issues are clear for all to see. Projections…
The benefits of how call logging and call recording software… impact upon any business are rather clear; such software is cost cutting, identifies and reduces inefficiencies within a company, and helps staff members to fulfil their roles with clearer motivation. In addition, as if those benefits weren’t enough, call logging and call recording programmes can…
Call Logging and Call Recording software: How did we get this far, and where do we go from here? We talk rather extensively about call logging and call recording software – it’s our business, you see – but do you know where it all began, or how it is that things have progressed so far?…
Call Logging and Call Recording software for the Estate Agent Dealing with an estate agent happens during what most people describe as one of the most stressful times of their life – moving house. As a customer you want to be put at ease by your estate agent, given confidence by their demeanour and approach…
Call Logging and Call Recording for dentists Is there anyone out there who enjoys a trip to the dentist? Maybe not, but it is a necessary evil. Not that we’re suggesting that dentists are in any way evil, quite the opposite in fact. But, it is true that for many the prospect of a trip…
Call recording and Call logging can minimise possibility of fraud We’ve covered many of the benefits of call recording and call logging software, including cost, increased productivity, and compliance, but what of the occurrences that call such programmes can reduce? Fraud is, and always has been a huge problem, particularly when phone calls are concerned;…
Why recruitment agencies should add Call Logging and Call Recording software… If you’re looking for reasons as to why recruitment agencies should add call logging and call recording software, well, you’ve come to the right place… In December the 8th annual report on the performance of the recruitment industry, carried out by the Recruitment &…
4 ways Call logging and call recording software can save you money While we’ve touched upon the topic of how call logging and call recording software can save you money previously, we thought it was about time we expanded on that for you… If you wanted a quick answer to the question above we could simply…
How Call Logging and Call Recording software can help you! Connecting with customers is everything; they are the reason that you continue to thrive, and are your company’s motivation and strength. When it comes to customer relations it’s important, therefore, to be on the look out for new ways to connect with, and serve, those…
Call Logging and Call Recording software “Call Logging and Call Recording software – Why do I need that? what a waste of money!” If we had a pound for every time we’d heard this statement we’d be very rich indeed. The truth is, though, that every company could benefit from such Call Logging and Call…