How Call Logging and Call Recording software can help you! Connecting with customers is everything; they are the reason that you continue to thrive, and are your company’s motivation and strength. When it comes to customer relations it’s important, therefore, to be on the look out for new ways to connect with, and serve, those…
Call Logging and Call Recording software “Call Logging and Call Recording software – Why do I need that? what a waste of money!” If we had a pound for every time we’d heard this statement we’d be very rich indeed. The truth is, though, that every company could benefit from such Call Logging and Call…
How to choose the right call logging and recording software to suit your business? Making sure you get the right call logging and recording software to support the requirements of your business can be a daunting task. How do you ensure you’re getting the right features for the right price AND keeping the integrity of…
Call Logging and Call Recording equipment Businesses are always looking for fresh ways to optimise their results and save a little money, and the chances are that you’re no different. Perhaps you’ve tried all of the tricks in the book in previous years, or are just starting to set out your plans for expansion; whatever…
Integrating your telephone and computer systems Computer Telephony Integration, or Computer-Telephone Integration (CTI) is a fantastic step forward for you and your business in 2017; enabling synchronicity across all systems, reducing administration time and cost, and improving your company’s efficiency, integrating your telephone and computer systems will open a world of opportunities to your business. Computer…
Here we look at the best way to improve your business’s productivity this year… Productivity; it’s a business buzz word, and one you’ll no doubt have heard, and even used, on multiple occasions throughout your working life. The truth is that we’d all like our working days to be more productive, but how can Telestat 7…
Making the most of technology Technology; it’s something of a blessing and a curse all at once, isn’t it? You see, while technological advancements create endless opportunities and can improve your business’s productivity and performance tenfold, it can also be ridiculously tricky to get to grips with. So, why should you bother? If you feel…
Recording your business’s inbound and outbound calls Whether it’s monitoring emails, keeping track of the calls we make and receive, or simply maintaining our in and out trays, call recording and call logging for your inbound and outbound calls is absolutely vital to business; how else would you know what had been said, promised, or…
Missed calls – The damage they cause… We’ve all experienced the annoyance of a missed call. Whether it’s on your mobile, a call that you don’t quite get to at home, or a flurry of calls that just can’t be answered at work, missed calls are a bane of modern communication. However, while noticing the…
Whether you’re in the process of deciding upon your business’s new telephony system, have a few favourites to choose between, or are ready to install your new software, we’d like to explore some of the ways you could, and should, be using such technology to your business’s advantage. Do you know the questions you should…