Your confidential information may be at risk and you don’t even know it. For most of us, life is just one big rush and we’re constantly looking for ways to save time and be more efficient. However, what looks at first like a great time-saving innovation might actually cost you more time and resource in…
Self-doubt can be a factor that inhibits many of us at one time or another. As managers or leaders we often encounter situations where colleagues and staff maybe struggle to appreciate their true worth or ability. So, how do you help people re-evaluate their qualities and manage their self-doubt effectively? What not to do Although…
The Ladder of inference: How Call recording software can help… Most people on many occasions are bound to have dealt with the awkward situation resulting from a misunderstanding; where one person will make a comment with no hostility or spite attached to it, but it is received as though there were. This can leave the…
Time management: Plan and control your day effectively How are your time management skills? No matter how good you may be at your job, time management is often the most challenging skill to master. There are certainly ways in which our call logging and call recording systems can help with time management both from personal…
In any situation in life individuals need to feel that they can be themselves. At work this is essential in order to get employees to engage fully into a team. In an effectively closed environment where a worker may fear reprisals if certain personal information is revealed it will impact negatively on their involvement and…
We’ve talked rather extensively about the specific benefits of call logging and recording software in a variety of settings, including the hotel industry, marketing and advertising, and the health service, but are you aware of the general benefits of such programmes? There’s a good chance that you’ve heard all about call recording software before, but…
Easy fixes to improve productivity and efficiency We’ve spoken quite extensively about how call logging and call recording software can improve productivity and efficiency within the workplace, but have you ever wondered what else you could be doing to move things along? Our software may be pretty nifty, but it’s not going to clear in-trays,…
How your sales team can benefit from call recording software What are the primary objectives for your sales team? First and foremost you want them to attract new customers, but maintaining your current ones will also be high up on the list. Such objectives are key whatever the size, industry sector or geography of the…
How can such software protect your business and aid disaster recovery? It’s something that nobody ever really wants to think about, and yet one of the first things that every business owner must consider if they hope to keep their head above water; what would you do in an emergency? Whether that emergency is a…
Call Logging and Call Recording Software: An essential tool for any accountant Working as an accountant isn’t just about making sure that the numbers add up correctly. They need to be able to grasp new ideas quickly, keep up to date with information and be ready to meet new clients, all whilst displaying a basic…