What is a SWOT Analysis (and How Can You Use It?) A SWOT analysis is a useful tool for business and personally too. It looks ate identifying Strengths and Weaknesses but also helps to identify Opportunities and Threats. But how do you use it? A Simple, But Effective Tool A SWOT analysis is incredibly easy…
The success or failure of your business hangs in the balance and depends mainly on one thing- your business strategy. A good business strategy can see your business and profit grow in the direction you want; a poor or no strategy at all is dooming your start-up to failure. It is never too late to…
“In the summer time when the weather is fine” Well, that was a nice change wasn’t it? If the great summer heatwave of June 2017 has left you wanting more, we’ve prepared a few tips for keeping cool while you’re at the office. Well, we are prone to complaining about most things, including good weather!…
Healthy living equals greater performance If you want to increase performance and productivity in the workplace, you need to concentrate on the health of your staff. This includes encouraging a healthy work-life balance. By creating a healthy, safe, and positive environment for your workforce, you will feel the positive effects in regards to your business….
A beginners’ guide to call recording legislation We talk quite extensively about the benefits of call recording, but do you understand the legalities involved with the practice? If not, now may be a good time to familiarise yourself with call recording legislation. Is all recording a normal practice? Yes, it is; particularly if you operate…
Business development techniques Business Development strategies are vital to help you to grow your business. Although some sales strategies might also be business development strategies, business development covers far more than simply closing the deal. Know Yourself Before you begin you need to do some critical analysis of your current position. Try to look at…
Great team leaders turn out great teams…. Based on our previous post about management techniques, this week we’re looking in more depth at Team Leaders. A Team Leader isn’t a manager. They are there to ensure that the team pulls together whilst also working on the project. Good team leaders lead by example and aren’t…
New businesses and call technology We’ve talked rather extensively on the specific benefits of call recording for numerous industries. However, call recording software is an excellent investment for new businesses of every shape and size – particularly those just starting out. Take a moment, if you will, and familiarise yourself with the benefits YOUR new…
They just keep us hanging on… A Hung Parliament! Well, what can we say? A Hung Parliament! We had hoped, by now, to be able to provide answers for British businesses, regarding the results of the General Election. We had even held our collective breaths for some kind of stability as we careered towards Brexit,…
Communication – Management Technique tips: In one of our recent blog posts, we revealed the top five techniques required to be a great manager. One of these techniques was communication. There needs be a clear communication flow throughout the entire management hierarchy, and this responsibility falls on your shoulders. You need to know how to…