Call Logging and Call Recording software: resolving client disputes and encourage staff compliance

Call Logging and Call Recording software

Call Logging and Call Recording software “Call Logging and Call Recording software – Why do I need that? what a waste of money!” If we had a pound for every time we’d heard this statement we’d be very rich indeed. The truth is, though, that every company could benefit from such Call Logging and Call…


The right call logging and recording software: How to choose the correct system to suit your business?

the right call logging and recording software

How to choose the right call logging and recording software to suit your business? Making sure you get the right call logging and recording software to support the requirements of your business can be a daunting task. How do you ensure you’re getting the right features for the right price AND keeping the integrity of…


Call Logging and Call Recording equipment: How it can optimise your business’s productivity

call logging and call recording equipment

Call Logging and Call Recording equipment Businesses are always looking for fresh ways to optimise their results and save a little money, and the chances are that you’re no different. Perhaps you’ve tried all of the tricks in the book in previous years, or are just starting to set out your plans for expansion; whatever…


How integrating your telephone and computer systems can drive your business forward

Integrating your telephone and computer systems

Integrating your telephone and computer systems Computer Telephony Integration, or Computer-Telephone Integration (CTI) is a fantastic step forward for you and your business in 2017; enabling synchronicity across all systems, reducing administration time and cost, and improving your company’s efficiency, integrating your telephone and computer systems will open a world of opportunities to your business. Computer…


Improve your business’s productivity with the latest call technology

Improve your business’s productivity with the latest call technology

Here we look at the best way to improve your business’s productivity this year… Productivity; it’s a business buzz word, and one you’ll no doubt have heard, and even used, on multiple occasions throughout your working life. The truth is that we’d all like our working days to be more productive, but how can Telestat 7…


Making the most of technology – How can you use the latest innovations to your business’s advantage?

Making the most of technology Technology; it’s something of a blessing and a curse all at once, isn’t it? You see, while technological advancements create endless opportunities and can improve your business’s productivity and performance tenfold, it can also be ridiculously tricky to get to grips with. So, why should you bother? If you feel…