When wintry conditions are here… Allow call recording and logging to stoke the fires of your business. You’ve no doubt felt it; more wintry conditions. While it can be tempting to snuggle up with a duvet and swear not to leave your hovel again until the sun appears, business doesn’t work like that – sorry!…
Improving your appeal in just thirty seconds: The benefits of putting your customers on hold Come on, admit it; how many of you learned the words to Greensleeves simply so that you could sing along with the merry on-hold music you’ve become so accustomed to hearing? Whether it’s Greensleeves, Vivaldi’s Four Seasons, or another easy-listening…
The most recent changes to credit and debit card surcharges… and what they mean for our customers The credit card surcharge is the scourge of many shoppers; having spent a little while browsing and adding to their baskets, consumers are often brought down to earth with a ‘thud’ when they realise they’re being charged 2%…