If you operate a busy sales floor, or run a business that is spread across more than one office, you’ll know that keeping track of employees and charting their performance and progress can be something of a headache; you need clear, concise data in order to analyse the efficiency of your sales team, but where do such details come from? While statistics pertaining to your company’s phone calls, including length, frequency, and handler, can be retrieved from your call logging software at any point during the day, a sales environment is a fast-paced one in which information needs to be available as it happens.
Introducing the Telestat 7 Real-Time Leaderboard, a multi-screen solution that will allow your company to capture and display statistics as they happen; your sales team’s progress and performance is now at your fingertips.
Features and benefits of a leaderboard
The Telestat 7 Real-Time Leaderboard is our most popular wallboard product, perhaps due to the large number of customisable options that are available, and the efficiency and clarity with which it displays the information that you need to know. The leaderboard allows companies to view daily information and phone system statistics on a PC or wall-mounted television screen, and includes options such as department or extension, different coloured columns, and the ability to switch between data. With a leaderboard it is possible to choose the statistics you’d most like to view, customise each column, and monitor your business’s departments carefully; this is a great way to track the progress of your employees, as well as rewarding the hardest workers – or creating a little friendly competition.
The leaderboard is fully customisable, in order to complement your business in a number of ways:
- Set up to 30 columns, which can be set to read from both .csv or .ini files – ideal for showing sales targets and leads
- Create individual sounds for each sales member, or department, or identifiable targets that you’re hoping to reach during the day so that you’re alerted to progress immediately
- Choose between five different screensaver images, which can be used to show company details or motivational slogans
- Programme the leaderboard to show the details you’d most like to capture, including call duration, call placement, total inbound and outbound calls per person or department, and sales conversion, as well as sales totals reached and those yet to be fulfilled
- Rotate the leaderboard’s screens so that you may view the statistics pertaining to different teams and departments at any one time – ideal for head offices, or for managers in offices that are separate to the main sales floor
- Added extras, including report generator, real time graph creation, group wallboards, and real time stats that will enable you to make the most of every statistic; such extras can also be run remotely, and are accessible offsite.
Tracking your teams’ progress and performance with a leaderboard
As you can see from the listed benefits of the Telestat 7 Real-Time Leaderboard, it has never been simpler, or easier, to capture and monitor essential data pertaining to your sales teams and their progress and performance. In an environment when keeping track of call volumes, durations, and sales totals as the day progress is imperative, such technology is invaluable; each employee and department’s daily statistics are available in real time, and so motivational speeches and congratulations can be metered out as and when they are required. Having quick access to such details is everything in a sales office, and could be the difference between meeting that daily target, and falling short by just a few pounds. Can you afford to fall that far behind?
If you’d like to find out more about call recording or call logging software please don’t hesitate to give us a call; we’d be happy to tell you everything we know – which happens to be rather a lot! Drop us a line on 0333 0022 440, or contact us. We’re here ready to help.