Top 5 Management Techniques
Many successful business owners subscribe to the belief that a team is only as good as its manager. For the good of your business, it’s wise to ensure that your management teams are on top of their game – and not sitting back expecting the team to do all the work. Great managers and successfully performing teams are best positioned to provide optimum service to clients – giving you a great base from which to win repeat business and new clients.
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Team Building
Choosing the right people for a team can make all the difference to overall performance. Putting maximum effort into a thorough recruitment process can really pay off. Advertising in the appropriate places and writing an attractive job description can help to attract the best applicants, and asking the right questions at interview ensures you hook the best candidate for your team – someone who really gels with the staff you already have. A team consisting of employees who share the same goals, understand and respect the culture of your business will be a team that can perform most successfully.
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Communication
Communication is key in successfully managing a team. There should be a clear flow of communication up and down the management hierarchy. Good managers make time for the team to talk and listening properly is a key aspect of good communication. Goals and expectations should be clearly communicated to the team. In order to deliver results, team members have to understand fully what you want from them – effectively communicating feedback to employees is a great way of empowering people to develop their skills and feel motivated
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Emotional Intelligence
A high level of emotional intelligence makes for a great manager, because they are able to empathise. Good professional relationships are based on mutual respect, trust and empathy, and listening to and relating to employees well can help to build this kind of rapport. A good manager will lead by example, practicing what they preach, by showing the same attitude, positivity and demeanour they would expect from employees. A manager who shows they are willing to work as hard as the rest of the team is more likely command respect
4.Training and Development
Paying attention to appropriate training for staff members helps employees to succeed. It is in a manager’s interest to enable employees to develop new skills, keep the team motivated and allow them to become a loyal asset to the business. Having staff cross trained across departments for example, will allow a manager to deal better with unexpected absences.
5.Delegate
In the interests of personal time management and team morale, a good manager will learn to delegate. Delegation of whole processes, not just individual tasks, will help to build skill sets and develop the team – ensuring career progression opportunities are maximised.
Want to perform as well as the top businesses? Employ some (or better yet, all) of these techniques and you’re sure to see results.
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