Fraud! How Call recording and Call logging software can minimise the possibility…

Fraud

Call recording and Call logging can minimise possibility of fraud We’ve covered many of the benefits of call recording and call logging software, including cost, increased productivity, and compliance, but what of the occurrences that call such programmes can reduce? Fraud is, and always has been a huge problem, particularly when phone calls are concerned;…


Call logging and call recording software can save your business money – Here’s how…

financial benefits

4 ways Call logging and call recording software can save you money While we’ve touched upon the topic of how call logging and call recording software can save you money previously, we thought it was about time we expanded on that for you… If you wanted a quick answer to the question above we could simply…


The right call logging and recording software: How to choose the correct system to suit your business?

the right call logging and recording software

How to choose the right call logging and recording software to suit your business? Making sure you get the right call logging and recording software to support the requirements of your business can be a daunting task. How do you ensure you’re getting the right features for the right price AND keeping the integrity of…


Making the most of technology – How can you use the latest innovations to your business’s advantage?

Making the most of technology Technology; it’s something of a blessing and a curse all at once, isn’t it? You see, while technological advancements create endless opportunities and can improve your business’s productivity and performance tenfold, it can also be ridiculously tricky to get to grips with. So, why should you bother? If you feel…


Recording your business’s inbound and outbound calls? Five reasons why you should be!

recording your business’s inbound and outbound calls

Recording your business’s inbound and outbound calls Whether it’s monitoring emails, keeping track of the calls we make and receive, or simply maintaining our in and out trays, call recording and call logging for your inbound and outbound calls is absolutely vital to business; how else would you know what had been said, promised, or…


Do you need a New Year lift? Learn how to make the most of a business telephony system

Whether you’re in the process of deciding upon your business’s new telephony system, have a few favourites to choose between, or are ready to install your new software, we’d like to explore some of the ways you could, and should, be using such technology to your business’s advantage. Do you know the questions you should…


How to Create the Perfect Out of Office Phone Message – A Few Ideas

How to Create the Perfect Out of Office Phone Message

From time to time we all need to take a break from work for a number of different reasons. Whether you’re going on holiday over the summer, are taking a week or so off over Christmas to spend time with family, or even if you need to take some time off work to get over…


A Quick Outlook-Word Tip to make editing easier

A Quick Outlook-Word Tip to make editing easier

For years now I have edited Outlook email or Word docs, you know when you copy some text from somewhere and paste it into here, but the font is different, the colour is different, everything is different and its all a bit of a faff trying to sort it out to make it look like…