How can Call Logging and Call Recording help your doctors surgery? The likelihood is that all of us, at some time or other, will have reason to contact a local doctors surgery. Although technology has bought with it means of communication hitherto unfathomable even 20 years ago, the favoured means of contact with our doctors…
Call recording and Call logging can minimise possibility of fraud We’ve covered many of the benefits of call recording and call logging software, including cost, increased productivity, and compliance, but what of the occurrences that call such programmes can reduce? Fraud is, and always has been a huge problem, particularly when phone calls are concerned;…
4 ways Call logging and call recording software can save you money While we’ve touched upon the topic of how call logging and call recording software can save you money previously, we thought it was about time we expanded on that for you… If you wanted a quick answer to the question above we could simply…
How to choose the right call logging and recording software to suit your business? Making sure you get the right call logging and recording software to support the requirements of your business can be a daunting task. How do you ensure you’re getting the right features for the right price AND keeping the integrity of…
Making the most of technology Technology; it’s something of a blessing and a curse all at once, isn’t it? You see, while technological advancements create endless opportunities and can improve your business’s productivity and performance tenfold, it can also be ridiculously tricky to get to grips with. So, why should you bother? If you feel…
Recording your business’s inbound and outbound calls Whether it’s monitoring emails, keeping track of the calls we make and receive, or simply maintaining our in and out trays, call recording and call logging for your inbound and outbound calls is absolutely vital to business; how else would you know what had been said, promised, or…
Whether you’re in the process of deciding upon your business’s new telephony system, have a few favourites to choose between, or are ready to install your new software, we’d like to explore some of the ways you could, and should, be using such technology to your business’s advantage. Do you know the questions you should…
From time to time we all need to take a break from work for a number of different reasons. Whether you’re going on holiday over the summer, are taking a week or so off over Christmas to spend time with family, or even if you need to take some time off work to get over…
